Privacy Policy
Welcome to Relaternity Online Game (the "Game" or "Our Game"). The Game is provided and controlled by Relaternity (Hong Kong) Limited ("Relaternity", "we" or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy covers the experience we provide for users age 13 and over on our Game.
Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Service.
What information do we collect?
We collect information when you create an account and play the Game, such as your contact details, content you create, and your location. We also collect information you share with us from third-party social network providers, and technical and behavioral information about your use of the Game.
Information you choose to provide
For certain activities, such as when set up your account for the Game, contact us directly and during your use of the game, you may provide some or all of the following information:
- Registration information, such as age, language, and email or phone number
- Profile information, such as name, social media account information, and profile image
- Character Information (e.g. Account ID, character name, profile picture. Please be reminded that such information may be disclosed to other users in connection with the use of the Services and may also be made available to your connections or the public on third party services)
- Payment information, such as PayPal or other third-party payment information (where required for the purpose of payment)
- Personal content preferences
- Your phone and social network contacts, with your permission. If you choose to find other users through your phone contacts, we will access and collect the names and phone numbers and match that information against existing users of the Game. If you choose to find other users through your social network contacts, we will collect your public profile information as well as names and profiles of your social contacts
- Your opt-in choices and communication preferences
- The running process list and the software packages of your phone
- Information to verify an account such as a form of identification
- Information in correspondence you send to us
- Information you share through surveys or your participation in challenges or contests such as your gender, age, likeness, and preferences.
Information we obtain from other sources
We may receive information about you from other sources. For example, if you choose to link or sign up using your social network (such as Facebook, Twitter, Instagram, or Google), we may collect information from these third-party services, including your contact lists for these services and information relating to your use of the Game in relation to these services.
We will also receive information about you (including age data and demographic information) from third parties (such as advertising networks and analytics providers) and from other sources, including business directories and other commercially or publicly available sources.
Information we collect automatically
We automatically collect certain information from you when you use the Game, including your IP address, location-related data (as described below), unique device identifiers, browsing history, Cookies (as defined below), your mobile carrier, time zone setting, and mobile or device information including the model of your device, screen resolution, operating system, app and file names and types, data about your use of the Services (e.g. number of clicks, landing pages, pages viewed and order of those pages, the amount of time spent on particular pages, the date and time of your request, your game play and activity, your game progress, your interactions with other players inside the Services), and other pieces of information in connection with your various activities within or through the Services or otherwise that are sent by your browser, device or computer system when you access the Services, which are automatically tracked and recorded by our servers.
Usage Information
We collect information regarding your use of the Game. We also link your subscriber information with your activity on our Game across all your devices using your email, phone number, or similar information.
Location data
We collect information about your location, including location information based on your SIM card and/or IP address. With your permission, we may also collect Global Positioning System (GPS) data.
Messages
We collect and process, which includes scanning and analyzing, information you provide in the context of composing, sending, or receiving messages through our Service's messaging functionality. That information includes the content of the message and information about when the message has been sent, received and/or read, as well as the participants of the communication. Please be aware that messages sent to other users of our Service will be accessible by those users and that we are not responsible for the manner in which those users use or disclose messages.
Cookies
We and our vendors and service providers use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) ("Cookies") to automatically collect information, measure and analyze which web pages you click on and how you use the Game, enhance your experience using the Game, improve our services, and provide you with targeted advertising on the Game and elsewhere across your different devices. Cookies are small files which, when placed on your device, enable the Game to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as "pixel tags" or "clear GIFs," that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By using the Game, you consent to our use of Cookies.
Additionally, we allow our business partners, advertising networks, and other advertising vendors and service providers (including analytics vendors and service providers) to collect information about your online activities through Cookies. We link your contact or subscriber information with your activity on our Game across all your devices, using your email or other log-in or device information. These third parties may use this information to display advertisements on our Game and elsewhere online tailored to your interests, preferences, and characteristics. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.
How we use your information
We use your information to fulfill and enforce our Terms of Service, to improve and administer the Game, and to allow you to use its functionalities. We may also use your information to, among other things, show you suggestions, promote the Game, and customize your ad experience.
We generally use the information we collect:
1. To provide the Services
To provider the Services, we process data necessary to
- Use your accounts established with a third party service Allow you to play our Games and use the Services
- Operate the Services
- Verify and confirm payments
- Provide and deliver products and services that you request
- Send service-related communications to you
2. To improve and optimize the Services
To provide better Services to you, we have a legitimate interest to collect and process necessary data to
- Update and develop the Services
- Manage and update your Account
- Develop and improve your experience
- Manage the relationship with you
- Provide social features to you
- Customize your service experience
- Respond to your comments and questions and provide support to you
- Provide offers in the Services as well as in other websites and services
- Send related information (e.g. updates, security alerts, support messages) to you
- Enable you to communicate with other users
3. To carry out activities related to advertisements and marketing
To send you personalized advertising and marketing materials, we may use the information collected from you such as ad identifiers, age, country, region, gender, language, games played by you, information related to the interaction of you with the Services and with other users, and so forth.
We may also use various third party advertising and marketing partners to assist us on our behalf and may share information collected from you with such third parties for this purpose.
Hence, we have a legitimate interest to process necessary data to
- Track the content you access in connection with the Services and your online behavior
- Deliver, target and improve our advertising and marketing materials
- Pass the information collected from you to third party advertising and marketing partners
By accepting this Privacy Policy and downloading or continuing to use the Services, you consent to us and our advertising and marketing partners collecting and using information about you to personalize advertising and marketing materials and to improve your experience unless you opt out of receiving this service.
We encourage you to review the privacy policies of our third party advertising and marketing partners so that you can understand how these third parties collect, use and share your information. We are not responsible for the privacy policies of any third party whether accessed through the Services or otherwise.
For information on how to opt-out from receiving personalized advertising and marketing materials, see section 'The options you have about your personal data" below.
4. To secure the Services
Ensuring the security in the course of performing the Services is a top priority for us. We take appropriate security and technical measures to protect your information from unauthorized access, loss and misuse. To achieve this purpose, we also request our suppliers who process personal information on our behalf to take appropriate security measures.
In order to keep the Service and its social features safe and fair, to fight fraud and to ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
- Analyze and monitor use of the Services and its social features
- Moderate and monitor chats
- Prevent cheating, crime or fraud
- Take action against fraudulent or misbehaving users
- Pass your information to agencies or organizations in charge of crime and fraud prevention and repression
- Use it for anti-virus, anti-malware or security-related features
Despite our efforts, we cannot guarantee the absolute security of your personal data, nor can we ensure the security of any of the communication facilities provided by us. We recommend that you exercise caution when disclosing any information through the Services. In particular, please note that any personally identifiable information or personally sensitive data that you communicate or disclose to any user in connection with the Services may be collected and used by others. As such, you should take care of the information shared online. Please also be reminded that any questions answers, comments, submissions that you post in the forum will be publicly available.
5. To analyze, research and test
In all of the above cases and purposes, we may use analytic tools, which may include third party's analytic tools, to carry out research, surveys and analysis, to create reports for use, to track potential problems of the Services or to test out new game features and content.
6. To obtain your consent
With your consent, we may process personal data for additional purposes.
How we share your information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect. We will share your information with the following selected third parties:
- Authorized third-party vendors and service providers. We share your information with third-party vendors and service providers that help us perform our business operations, including research, payment processing and transaction fulfillment, database maintenance, contest administration, technology services, deliveries, email deployment, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing.
- Business partners. We may share your information with our business partners so that we can make you special offers via the Game.
- Corporate group. We may share your information with a parent, subsidiary, or other affiliate of our corporate group.
- Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
- Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of musical.ly Inc, our affiliates, users, or the public.
- Advertisers. We give advertisers reports about the types of people seeing their ads and how their ads are performing.
- With your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
If you access third-party services, such as Facebook, Google, or Twitter, to login to the Game or to share information about your usage on the Game with others, these third-party services may be able to collect information about you, including information about your activity on the Game, and they may notify your connections on the third-party services about your use of the Game, in accordance with their privacy policies.
If you choose to engage in public activities on the Game, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while engaging. We are not responsible for the information you choose to submit.
Your Choices
- You may be able to refuse or disable Cookies by adjusting your browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Game may no longer be available to you.
- You may opt out of receiving advertising and/or marketing communications by following the instructions in such communications or by using options provided in the game settings.
- Your mobile device may include a feature that allows you to opt out of some types of targeted advertising ("Limit Ad Tracking" on iOS and "Opt out of Interest-Based Ads" on Android).
- You can opt out of marketing or advertising emails by utilizing the "unsubscribe" link or mechanism noted in marketing or advertising emails.
- You can switch off GPS location information functionality on your mobile device if you do not wish to share GPS information.
- If you have registered for an account you may access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities.
- Some browsers transmit "do-not-track" signals to websites. Because of differences in how browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
OUR POLICIES CONCERNING CHILDREN
The Game are not intended to be accessed by persons under the age of 13, nor do we knowingly collect or solicit personal data therefrom. In the event that we learn that we have inadvertently gathered personally identifiable information from persons under the ages set out below, we will take commercially reasonable measures to ensure that such information is removed from our records.
Security
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
By accepting this Privacy Policy, Users understand and agree that your data may be collected, stored, used in any country and/or transferred to any country in the world. Because different countries may have different data protection laws than Users' own country, we will try to ensure that adequate safeguards are in place to protect Users' data.
Changes
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the "Last Updated" date at the top of this policy and posting the new Privacy Policy and providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Game to stay informed of our privacy practices.
Contact
Questions, comments and requests regarding this policy should be addressed to:
Email Address: aoeredtides@gmail.com